Privacy Policy

This privacy notice for VueSky Technologies (‘Company’, ‘we’, ‘us’, or ‘our’, ), delineates the collection, storage, usage, and/or sharing (‘processing’) of your information when availing of our services (‘Services’), including when you:

Explore our website at https://vuesky.co.uk/, or any affiliated site linking to this privacy notice Engage with us through various channels such as sales, marketing, or events Have inquiries or concerns? Perusing this privacy notice will elucidate your privacy rights and options. If you disagree with our policies and practices, kindly refrain from utilizing our Services. For further inquiries or concerns, reach out to us at sales@vuesky.co.uk

SUMMARY OF KEY POINTS

This synopsis encapsulates pivotal aspects of our privacy notice, while comprehensive details on each topic can be accessed by clicking the accompanying link or by referring to our table of contents below. Alternatively, you can click here to navigate directly to our table of contents.

What personal information do we process? When you engage with VueSky Technologies and our Services, we may process personal information based on your interactions, choices, and utilization of our products and features. Learn more here.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not obtain information from third parties.

How do we process your information? Our processing activities encompass providing, enhancing, and administering our Services, communicating with you, ensuring security and fraud prevention, and adhering to legal obligations. Your information is processed only with a valid legal basis. Find out more here.

In what situations and with which parties do we share personal information? We may share information under specific circumstances and with designated third parties. Discover more here.

How do we safeguard your information? We’ve implemented organizational and technical measures to safeguard your personal information. However, while we strive for utmost security, we cannot guarantee absolute protection against unauthorized access or manipulation. Read more here.

What are your rights? Depending on your geographical location, pertinent privacy laws confer certain rights regarding your personal information. Learn more here.

How do you exercise your rights? The simplest way to exercise your rights is by completing our data subject request form available here, or by reaching out to us directly. We’ll duly address any requests in compliance with applicable data protection laws.

Keen to delve deeper into VueSky Technologies’ data handling practices? Click here to peruse the complete notice.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?

  2. HOW DO WE PROCESS YOUR INFORMATION?

  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

  6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

  7. HOW LONG DO WE KEEP YOUR INFORMATION?

  8. HOW DO WE KEEP YOUR INFORMATION SAFE?

  9. DO WE COLLECT INFORMATION FROM MINORS?

  10. WHAT ARE YOUR PRIVACY RIGHTS?

  11. CONTROLS FOR DO-NOT-TRACK FEATURES

  12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

  13. DO WE MAKE UPDATES TO THIS NOTICE?

  14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

  15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

  1. WHAT INFORMATON DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names phone numbers email addresses mailing addresses usernames passwords contact preferences billing addresses debit/credit card numbers contact or authentication data

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Global Payments. You may find their privacy notice link(s) here: https://www.globalpayments.com/en-gb/privacy-statement.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

 

  1. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, enhance, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law. Additionally, we may process your information with your consent for other purposes.

We process your personal information for various purposes, contingent upon your interactions with our Services, including: To facilitate account creation and authentication and manage user accounts effectively. To deliver and facilitate delivery of services as per your request. To safeguard the vital interests of individuals, such as preventing harm.

 

  1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process your personal information only when deemed necessary and backed by a valid legal reason (i.e., legal basis) under applicable law. This may include your consent, compliance with legal obligations, performance of contracts, protection of rights, or pursuit of legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR mandate transparency regarding the legal bases underpinning the processing of personal information. Thus, we may rely on the following legal bases for processing your personal information: Consent. We may process your information upon obtaining your explicit permission (i.e., consent) for specific purposes. You retain the right to withdraw your consent at any time.

Performance of a Contract. We may process your personal information when necessary to fulfill contractual obligations, including providing Services or preparatory actions preceding a contract.

Legal Obligations. We may process your information to comply with legal obligations, such as cooperation with law enforcement agencies, defense of legal rights, or disclosure of information for litigation purposes.

Vital Interests. We may process your information to protect vital interests, either yours or those of a third party, particularly in situations involving potential threats to safety.

 

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information under specific circumstances outlined in this section and/or with designated third parties.

There are scenarios where we may need to share your personal information, including: Business Transfers. We may share or transfer your information in the context of mergers, asset sales, financing, or acquisition of our business by another entity.

 

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may employ cookies and similar tracking technologies to gather and store your information.

We may utilize cookies and comparable tracking technologies (e.g., web beacons, pixels) to access or store information. For specific details on their usage and how to reject certain cookies, refer to our Cookie Notice.

 

  1. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: Opting to register or log in to our Services using social media accounts may grant us access to certain information about you.

Our Services offer the option to register and log in via third-party social media accounts (e.g., Facebook, Twitter), potentially providing us with select profile details. Information received may vary by social media platform but could encompass your name, email address, friends list, and profile image, among other public data. We solely use this information for purposes outlined in this privacy notice or as explicitly communicated via Services. Please note, we do not oversee nor assume responsibility for other uses of your information by third-party social media providers. We advise reviewing their privacy policies to understand data handling practices and privacy settings.

 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for the duration necessary to fulfill the purposes delineated in this privacy notice, unless mandated otherwise by law.

We only retain your personal information as long as needed to fulfill the purposes outlined in this notice, unless extended retention is mandated or permissible under law (e.g., tax or legal requirements). No purpose specified herein warrants retention of personal information beyond the period during which users maintain active accounts with us.

Upon cessation of any legitimate business need for processing your personal information, we will either delete or anonymize the data. If deletion isn’t immediately feasible (e.g., archived data), we’ll securely store and isolate it from further processing until viable deletion options arise.

 

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We implement a blend of organizational and technical security measures to safeguard your personal information.

We’ve deployed appropriate and reasonable technical and organizational security measures to uphold the security of processed personal information. Nonetheless, while we endeavor to ensure utmost security, absolute protection from unauthorized access or manipulation is unfeasible. Despite our best efforts, transmission of personal information via our Services remains at your own risk. We recommend accessing our Services within a secure environment.

 

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect or target data from individuals under 18 years of age.

We do not actively solicit data from or target individuals under 18 years of age. By utilizing our Services, you affirm that you are at least 18 years old, or you are the parent/guardian of a minor user and consent to their usage. Upon identification of personal information collected from users under 18, we will deactivate the account and promptly delete associated data. If you suspect collection of data from individuals under 18, please notify us at sales@vuesky.co.uk.

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In certain regions like the EEA and UK, you hold rights granting increased access to and control over your personal information. You can review, modify, or terminate your account at any time.

In regions like the EEA and UK, applicable data protection laws confer specific rights, including: Access and Obtainment: You may request access to and obtain a copy of your personal information. Rectification or Erasure: You can request rectification or erasure of your personal information. Restriction: Under certain circumstances, you may request restriction of processing. Portability: You may request data portability if applicable. Objection: You may object to processing under certain circumstances. Withdrawal of Consent: If we rely on your consent for processing, you can withdraw it at any time. Marketing Opt-out: You can unsubscribe from marketing communications at any time. Account Management: You may review, amend, or terminate your account settings at your discretion.

To enact these rights, contact us using the details provided in the ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ section below. We’ll address your requests in adherence to relevant data protection laws.

If you’re in the EEA or UK and believe we’re unlawfully processing your personal information, you retain the right to file a complaint with your local data protection authority. Contact details can be found here.

 

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems feature a Do-Not-Track (‘DNT’) setting allowing users to signal their preference against monitoring and collecting online browsing activities. As there’s no standardized technology for recognizing DNT signals, we presently do not respond to such signals or analogous mechanisms. Any future adoption of a standardized online tracking protocol will be disclosed in an updated version of this privacy notice.

 

  1. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, California residents possess specific rights concerning access to personal information.

Pursuant to California Civil Code Section 1798.83 (‘Shine The Light’ law), California residents may request, once annually and free of charge, information about categories of personal information disclosed to third parties for direct marketing, alongside the names and addresses of such parties. Requests can be submitted in writing to the contact details provided below.

California residents under 18, holding registered accounts with our Services, possess the right to request removal of publicly posted data. To request removal, contact us using the provided details, including the associated account email address and a statement confirming residency in California. We’ll ensure removal from public display, albeit some residual data may persist across systems.

 

  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we’ll periodically update this notice to ensure compliance with relevant laws.

This privacy notice may undergo periodic updates, denoted by a revised ‘Revised’ date. Material changes will be conspicuously announced or directly communicated to you. We encourage regular review of this notice to stay informed about our data protection practices.

 

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

For inquiries or comments regarding this notice, contact us via email at sales@vuesky.co.uk or by post at:

VueSky Ltd

21 Kimptons Mead,

Potters Bar,

England,

EN6 3HX

 

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Subject to applicable laws, you may have the right to review, modify, or delete personal information collected by us. To initiate such requests, submit a form by clicking here